Welcome to Elyamm. These Terms and Conditions ("Terms") govern your use of our website, services, and the purchase of products offered through www.elyamm.com (the "Website"). By accessing our Website or placing an order, you agree to be bound by these Terms. Please read them carefully.
About Elyamm
Elyamm is a fine jewellery brand offering high-quality, ethically sourced jewellery crafted in 18kt gold, natural diamonds, and precious gemstones. Our pieces are designed for longevity, meaning, and personal expression.
Eligibility
You must be at least 18 years old or have legal parental/guardian consent to make purchases on this Website. By using the Website, you confirm that all information provided is accurate, current, and complete.
Product Information & Availability
All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice. While we strive for accuracy, product images and descriptions are for illustrative purposes and may vary slightly in colour or detail depending on screen settings or natural variations in materials.
Orders & Payment
Once an order is placed, you will receive a confirmation email. Orders are only confirmed once payment has been successfully processed. We accept secure payment via Credit/Debit Cards, American Express, Bank Transfer (upon request)
Pricing & Currency
All prices are listed in AED and include applicable VAT unless stated otherwise. We reserve the right to change prices without notice. International orders may be subject to additional taxes or customs fees, which are the responsibility of the buyer.
Please note that a 5% VAT applies only to orders placed within Oman.
Shipping & Delivery
We offer domestic and international shipping. Delivery times are estimates and may vary due to customs, weather, or other external factors. Elyamm is not responsible for delays caused by third-party carriers.
Returns & Exchanges
Due to the handcrafted and often personalised nature of our jewellery, we do not accept returns. In the unlikely event of a manufacturing defect, please contact us within 7 days of receipt to request an exchange or repair.
Product Care
To preserve the beauty and longevity of your ELYAMM piece, please refer to our Jewellery Care Guide. We are not responsible for damage caused by improper use, storage, or third-party repairs.
Intellectual Property
All content on this Website, including images, text, logos, and product designs, is the intellectual property of Elyamm and may not be used, copied, or reproduced without our written consent.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
Limitation of Liability
Elyamm shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Website or products.
Governing Law
These Terms are governed by and construed in accordance with the laws of the Sultanate of Oman. Any disputes shall be resolved in the courts of Muscat.